Counsellor profile
Hayley Matthews, BACP, NCPS
United Kingdom
Counsellor - anger and emotional concerns
Continue with HayleyKey details
- CredentialsBACP, NCPS
- RegistrationBACP, United Kingdom / 384237; NCPS, United Kingdom / NCS23-01468
- Experience5 years
- LanguagesEnglish
- LocationUnited Kingdom
About
- Person centred approach
- CBT techniques
- Creative exercises
About Hayley
Hayley Matthews is a BACP and NCPS registered counsellor based in the United Kingdom with five years' experience. She works with people facing stress, anxiety, depression, trauma and abuse, relationship difficulties, addiction and anger, among other concerns. Sessions have been offered in both long-term and short-term formats in mental health settings and community care. Hayley offers online or telephone sessions as part of her practice.
She uses a person-centred approach that helps people talk through how life events have shaped their reactions. That approach focuses on listening, understanding and looking together at how past experiences affect current feelings and behaviours. Hayley also draws on cognitive behavioural techniques and some solution-focused ideas when those tools fit a person's needs.
Hayley describes her work as relational. She aims to be genuine, honest and respectful while helping people notice how they present to others. She may invite creative exercises, such as journaling, metaphor work or creative writing, when that suits the person she is working with.
Her background includes many years in the care sector and experience in mental health services. That work exposed her to a wide range of issues including grief, loneliness, work stress, self-esteem struggles, parenting concerns and eating or sleeping difficulties. Clinical supervision supports her practice and she carries professional insurance.
When someone starts with Hayley they complete an initial matching step and then schedule a first session. She aims to help people make sense of their current problems, explore realistic ways forward and find practical steps that fit everyday life.
How sessions work
How her approaches translate to online working
Hayley uses a person centred way of working that centres on listening and understanding how life events shape feelings and behaviour. This approach helps people clarify what matters to them and work through emotional reactions such as anger, loss or relationship strain.She also uses cognitive behavioural therapy techniques to identify thought patterns and behaviours that maintain stress or anger, and then practises small changes in thinking and action. Mindfulness-informed ideas may be woven in to help with noticing physical sensations and building calm in the moment.
Finding the right approach is part of the work. Hayley will discuss options with the person and decide together which methods suit their goals and preferences. That collaborative planning helps choose whether to focus on practical skills, relational understanding or a mix of both.
The profile indicates she offers online and telephone sessions, so confirm the exact session formats before booking. Online and telephone sessions can make fitting therapy around work, caring duties or busy days easier, and can allow shorter check-ins or flexible scheduling when needed.
Areas of focus
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What types of problems does she help with?
She works with stress, anxiety, depression, trauma and abuse, relationship and family issues, addictions, anger and related concerns listed in her profile.
What is her therapeutic style?
Her primary style is person centred, focusing on listening and understanding how life events shape reactions, with CBT techniques used when helpful.
How much experience does she have?
She has five years' experience providing short-term and long-term counselling within mental health services and care settings.
What are her credentials and where is she based?
She is a registered member of the BACP and NCPS and practises in the United Kingdom.
Does she work in languages other than English?
Sessions are offered in English.
Can international clients see her?
She does not accept international clients at this time.
What formats are offered for sessions?
The biography states she provides online or telephone sessions; confirm the current session options before booking.
How do I get started with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is unsafe, use the crisis numbers.