Counsellor profile
Madeleine Heffernan, BACP
United Kingdom
BACP counsellor - Anger and relationship concerns
Continue with MadeleineKey details
- CredentialsBACP
- RegistrationBACP, United Kingdom / 383790
- Experience8 years
- LanguagesEnglish
- LocationUnited Kingdom
About
- CBT methods
- Psychodynamic work
- Mindfulness and EFT
About Madeleine
Madeleine Heffernan is a BACP counsellor based in the United Kingdom with eight years of experience. She works with people dealing with stress, anxiety, relationship and family difficulties, trauma and abuse, depression, addictions, grief, parenting and anger among other concerns.
Madeleine uses a mix of approaches rather than a single method. She draws on psychodynamic work to make sense of current difficulties in the light of past experience. She also uses Cognitive Behavioural Therapy - CBT - to map how thoughts and behaviours keep problems going, and to test practical changes.
Her sessions can include listening and exploration, gaining clearer understanding of inner patterns, and spotting links between past events and present responses. Clients may be offered short tasks or observations to try between sessions to help shift unhelpful habits if they choose to do so.
She also describes work that encourages a more supportive inner dialogue and occasionally uses techniques such as Emotional Freedom Technique alongside a compassion-focused stance. Madeleine aims to work collaboratively, recognising the person's own knowledge about their life and strengths.
Madeleine responds to messages daily between 08:30 and 20:30 and offers live sessions on Tuesdays, Wednesdays and Thursdays between 08:00 and 18:00. Live sessions may be by video, phone or instant messaging, and messaging contact of up to an hour per week is available.
How sessions work
How Madeleine's approaches translate to online work
Attachment-based work looks at how early relationships shape current patterns. Online sessions can help people notice how those patterns appear in friendships and partnerships and try new ways of relating. Cognitive Behavioural Therapy - CBT - focuses on identifying unhelpful thoughts and testing practical changes. In online sessions these ideas are turned into short experiments and new behaviours to practise between meetings.Finding the right approach is part of the process. Madeleine will work with the client to decide which methods suit their goals and preferences, and adjust the plan over time. That choice is collaborative and reviewed as progress unfolds.
The biography states that live sessions are offered by video, phone or instant messaging, and that messaging of up to an hour per week is possible. If you prefer different formats, confirm current session options before booking. Online work can make it easier to fit meetings around work or family commitments, allow shorter check-ins by phone or message, and let people use video when visual cues help the conversation.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What kinds of problems does she help with?
She supports people with stress, anxiety, relationship and family issues, trauma and abuse, depression, addictions, grief, parenting and anger among other concerns.
What is her therapy style like?
Her style mixes talking to understand patterns with practical steps to change them. Sessions combine listening, reflection and optional tasks to try between meetings.
How long has she been practising?
She has eight years of professional experience working with these issues.
What credential does she hold and where is she based?
She is registered with the BACP and is based in the United Kingdom.
Does she work in languages other than English?
Sessions are offered in English.
Can I have sessions from outside the UK?
International clients are not currently accepted.
How are sessions organised and what do they cost?
Cost varies with location and sessions operate via a subscription that can be cancelled at any time.
How do I start if I want to book?
Use the See online therapy options button, complete the short matching questionnaire, and then schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is unsafe, use the crisis numbers.